Training BOAC secretaries: evaluation

Abstract

The previous article described a system of training for secretaries based on a study of the secretary's role. These courses were designed after a systematic collection of information on training needs — by questionnaire and by interview with both boss and secretary. The courses are being subjected to a programme of evaluation, the first part of which is described here.

Citation

MURRAY, P.E. (1971), "Training BOAC secretaries: evaluation", Industrial and Commercial Training, Vol. 3 No. 7, pp. 311-315. https://doi.org/10.1108/eb003146