Assertiveness Training for Meetings

Abstract

Imagine yourself trying to: — keep an eye on time — listen to a long and confusing but relevant contribution — bring somebody into the discussion whom you believe has an important point to make — stop a “side meeting” that’s just developed all at the same time, and whilst being observed by a number of your colleagues. This is what we expect of someone who is running a meeting. No wonder most people find it difficult to do and, in turn, no wonder many managers take a dim view of the effectiveness of meetings. (The ones they attend, of course, not the ones they run themselves!)

Citation

Back, K. and Back, K. (1986), "Assertiveness Training for Meetings", Industrial and Commercial Training, Vol. 18 No. 2, pp. 26-30. https://doi.org/10.1108/eb004031