Steps to Improved Performance Counselling

Abstract

Performance counselling is a powerful motivational tool and can be defined as a formal discussion between a manager and a subordinate for the purpose of discussing the subordinate's current job performance, determining why the performance is at its current level (whether acceptable or not), and outlining ways in which the subordinate can perform better in the future — to the ultimate benefit of all: the subordinate, the manager and the organisation. They key is to focus on the future. The challenge to the manager is to provide a climate in which employee growth is actively encouraged.

Citation

Wayne Smith, H. (1988), "Steps to Improved Performance Counselling", Journal of Managerial Psychology, Vol. 3 No. 4, pp. 3-7. https://doi.org/10.1108/eb004435