Improving the quality of working life

Abstract

GM has throughout its history consistently sought better ways to implement the philosophy that people are the Corporation's most important asset — and not merely expense items to be recorded in the accounting ledger. In the early days, GM placed most of its development efforts on employee selection, training, and job placement. The prevailing view of the 1920s and 1930s was to match people to jobs. While this approach produced success, it was too narrow in scope to check the growth of many new employee relations problems. Increased trade unionism was seen as a means for people to protect their rights and improve their status in the organisation.

Citation

Landen, D.L. (1977), "Improving the quality of working life", Education + Training, Vol. 19 No. 1, pp. 3-9. https://doi.org/10.1108/eb016453