Effective listening
Lyndon Jones
(Chairman of the Association of Business Executives (ABE))
869
Abstract
For managers there are many courses available dealing with effective reading, effective report writing, effective speaking. Yet comparatively few managers receive training in effective listening. This is surprising in view of the fact that a great deal of managerial time is spent in listening situations and many managers are ineffective listeners.
Citation
Jones, L. (1980), "Effective listening", Education + Training, Vol. 22 No. 2, pp. 36-39. https://doi.org/10.1108/eb016669
Publisher
:MCB UP Ltd
Copyright © 1980, MCB UP Limited