Behaviour — its chaining and shaping
Lyndon Jones
(Chairman of the Association of Business Executives (ABE))
485
Abstract
A manager tells one of his maintenance engineers: Pete, you missed three calls last week. Pete interprets this as a reprimand because his manager made a pass‐fail judgement. Yet on further analysis one finds that Pete:
Citation
Jones, L. (1981), "Behaviour — its chaining and shaping", Education + Training, Vol. 23 No. 9, pp. 285-288. https://doi.org/10.1108/eb016868
Publisher
:MCB UP Ltd
Copyright © 1981, MCB UP Limited