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A Model of Quality of Work Life as a Developmental Process

Howard C. Carlson (Director, Quality of Work Life Research & Administration, General Motors Corporation of USA)

Education + Training

ISSN: 0040-0912

Article publication date: 1 January 1983

508

Abstract

Quality of Work Life (QWL) is both a goal and an on‐going process for achieving it. As a goal, QWL is the commitment of any organization to work improvement — the creation of more involving, satisfying and effective jobs and work environment for people at all levels of the organization. As a process, QWL calls for efforts to realise this goal through the active involvement of people throughout the organization.

Citation

Carlson, H.C. (1983), "A Model of Quality of Work Life as a Developmental Process", Education + Training, Vol. 25 No. 1, pp. 27-32. https://doi.org/10.1108/eb016949

Publisher

:

MCB UP Ltd

Copyright © 1983, MCB UP Limited

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