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What is communication?

Denys Page (Management Training Adviser at Barclays Bank Group Management Training Centre)

Education + Training

ISSN: 0040-0912

Article publication date: 1 February 1984

3049

Abstract

Putting it across loud and clear. Communications is a much misunderstood word. It means more than just sending messages; proper communication consists of achieving a fully reciprocal understanding between two (or more) people, and this is a very complicated process. One person (the sender) has to turn his thoughts or intentions into words (written or oral) which he intends to communicate to the other. Some senders take a great deal of trouble to prepare and polish what they are going to say in an attempt to achieve a perfectly clear message. Others do not — they say or write the first thing that comes into their heads.

Citation

Page, D. (1984), "What is communication?", Education + Training, Vol. 26 No. 2, pp. 50-51. https://doi.org/10.1108/eb017005

Publisher

:

MCB UP Ltd

Copyright © 1984, MCB UP Limited

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