Department stores: An enduring retail format

Abstract

The department store is a universal phenomenon of the developed world, and although it has been under threat in recent years, it has found ways of surviving. This paper looks at the history of the department store, its successes and failures, and speculates upon future developments.

Citation

Willans, J. (1997), "Department stores: An enduring retail format", Journal of Fashion Marketing and Management, Vol. 1 No. 2, pp. 145-149. https://doi.org/10.1108/eb022495