An Analysis of Communication Barriers of Managers in Health Services Organisations

Abstract

Health services managers' perceptions of communications barriers were investigated by a questionnaire. The most serious barriers were so regarded whatever the manager's relative status. Lack of trust, resistance to change and the tendency not to listen ranked highly.

Citation

Golen, S. (1987), "An Analysis of Communication Barriers of Managers in Health Services Organisations", Management Research News, Vol. 10 No. 4, pp. 1-2. https://doi.org/10.1108/eb027916