The New Math of Performance Measurement
Francis V. McCrory
(Senior associate with The Berwick Group, Inc., a Boston‐based management consulting firm)
Peter G. Gerstberger
(Peter G. Gerstberger is the chairman, CEO, and co‐founder of The Berwick Group, Inc. Prior to forming the consulting firm, he was a member of the professional staff at Arthur D. Little, Inc)
1865
Abstract
Traditional accounting measures such as ROI are of little value to managers in measuring progress toward creating shareholder value. The authors maintain that new performance measures be used and that an organization's culture be adapted to conform with this “new math.”
Citation
McCrory, F.V. and Gerstberger, P.G. (1992), "The New Math of Performance Measurement", Journal of Business Strategy, Vol. 13 No. 2, pp. 33-38. https://doi.org/10.1108/eb039479
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited