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Measuring Product Creation Effectiveness

P. Ranganath Nayak (Senior vice‐president at Arthur D. Little, Inc., and is responsible for the firm's worldwide consulting practice in operations management)

Journal of Business Strategy

ISSN: 0275-6668

Article publication date: 1 June 1992

155

Abstract

The purpose of measuring performance on any business process is so that you can do it better the next time around; this is as true of product creation as it is of manufacturing, purchasing, or distribution. In practice, however, companies usually treat each product creation project as a brand‐new, one‐time effort, plunging in and figuring out how to do it from scratch, without any reference to how it was done the last time. This ad hoc approach costs a lot of time and money and constitutes a lost opportunity. Unless companies change their approach toward product creation from an ad hoc process into a systematic and replicable one, there is no hope for improvement.

Citation

Ranganath Nayak, P. (1992), "Measuring Product Creation Effectiveness", Journal of Business Strategy, Vol. 13 No. 6, pp. 48-52. https://doi.org/10.1108/eb039527

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited

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