SHORTTAKES

Abstract

It's tempting to look at the pundits squawking about the Year 2000 bug as a bunch of Chicken Littles. But before you insist that the sky is not falling, consider KLM Royal Dutch Airlines' recent announcement that it plans to ground some of its fleet in 2000—a move that will certainly hurt its bottom line—because it can't get the computer code that runs its planes fixed on time. KLM won't be alone. While few companies have yet made public pronouncements on the possible effects of Y2K (as it's often abbreviated by the computer industry), many more will suffer. Fixing the problem will cost companies an estimated $350 billion or more—not counting the price of lost revenue and possible liability.

Citation

(1998), "SHORTTAKES", Journal of Business Strategy, Vol. 19 No. 1, pp. 3-4. https://doi.org/10.1108/eb039900