The secret history of process reengineering
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Abstract
Some consultants are selling process reengineering as if it were a spanking new discovery. It isn't. And managers who assume that it is, and innocently go where they presume no one has gone before, are likely to repeat the big and little mistakes of the past.
Citation
Rigby, D. (1993), "The secret history of process reengineering", Planning Review, Vol. 21 No. 2, pp. 24-27. https://doi.org/10.1108/eb054408
Publisher
:MCB UP Ltd
Copyright © 1993, MCB UP Limited