Out of the crisis

Abstract

In this article the authors give an overview of the 1990 British Denting Association (BDA) conference by reviewing Deming's philosophy and presenting some of the lessons learned from practitioners who are implementing the philosophy in their organisations. They offer some concluding remarks and comments on two important categories of participants who were conspicuously absent and on what the BDA could mean to the British economy.

Citation

Timmers, J.G. and Van Der Wiele, T. (1990), "Out of the crisis", The TQM Magazine, Vol. 2 No. 3. https://doi.org/10.1108/eb059497