Quality costs — The hidden truth
Lyn Stolber
(Quality Manager, QUEST)
370
Abstract
Lyn Stolber concludes her two‐part series on quality costs by examining alternative and complementary approaches to reducing quality‐related costs.
Citation
Stolber, L. (1991), "Quality costs — The hidden truth", The TQM Magazine, Vol. 3 No. 1. https://doi.org/10.1108/eb059508
Publisher
:MCB UP Ltd
Copyright © 1991, MCB UP Limited