Courses

Measuring Business Excellence

ISSN: 1368-3047

Article publication date: 20 November 2007

91

Citation

(2007), "Courses", Measuring Business Excellence, Vol. 11 No. 4. https://doi.org/10.1108/mbe.2007.26711dab.002

Publisher

:

Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited


Courses

Balanced Scorecard, Strategy Maps and Strategic Performance Management – An Introduction to these Management ToolsDates and location: 22 November, London

This workshop is designed to explain the background, rationale and benefit of the Balanced Scorecard and will be an introduction to this popular management tool. Participants will learn about the four perspectives of the Balanced Scorecard: Financial Perspective, Customer Perspective, Internal Processes Perspective, Innovation and Learning Perspective Plus Case Studies.

For further information visit www.unicom.co.uk

Balanced Scorecard, Strategy Maps and Strategic Performance Management - Advanced Organisational CascadeDates and location: 6 December 2007, London

The aims of this course are:

  • recap the state of the art thinking in scorecarding, strategy mapping, and strategic performance management;

  • how to implement and cascade scorecards and strategy maps organisation wide;

  • how to maximise the benefit of performance measurement;

  • how to overcome organisational barriers;

  • how to create a performance driven culture and an enabled learning environment; and

  • the role of automation in the organisational cascade.

Strategic Planning Tools, Techniques and ImplementationDates and location: 6-7 December 2007, New York, NY

This seminar covers the application of tools and techniques to help implement your firm’s strategy defining external and internal influences on strategy to ensuring alignment during implementation.

For more information visit: www.amanet.org/seminars/seminar.cfm?ID=1526&Cat=200&org=Sem

Performance Management: Strategy, Design and ImplementationDates and location: 10-11 December 2007, New York, NY

This course presents the key concepts associated with measuring and rewarding performance at the organisationwide, group and individual levels. Issues addressed include: organizational performance planning, business strategy, the performance management system and process, measurement, individual motivation and the link between rewards and performance.

For more information visit: www.amanet.org/seminars/seminar.cfm?ID=1669&Cat=213

Managing Supplier Performance: Measurement, Certification and Quality ImprovementDates and location: 6-7 December 2007, Chicago, IL, 13-14 March 2008, Las Vegas, NV, 24-25 April 2008, New York, NY, 19-20 May 2008, Atlanta, GA, 9-10 June 2008, San Francisco, CA

Learn to effectively managing suppliers in order to save money, avoid risks, enhance operations – and thrive in today’s business environment.

For more information visit: www.amanet.org/seminars/seminar.cfm?ID=1552&Cat=199

The Balanced Scorecard Institute – Training Seminars and WorkshopsDates and lcoation: 4-6 December, 2007, Introduction to the Balanced Scorecard Washington, DCDate and location: 11-13 December, 2007, Developing Meaningful Performance Measures for Balanced Scorecards Washington, DC

These interactive professional courses are updated regularly to include the latest best practices and ideas. Each course includes a seminar on our award-winning balanced scorecard/performance measurement methodology with a 200-page workbook, case studies, exercises, international best practices, small-group scorecard and measures development, and expert lectures. They also include practical workshops, which allow you to focus directly on your own current project.

For more information visit: www.balancedscorecard.org/training

MSc in Managing Organisational Performance (Modular) – Increasing Organisational Performance Capabilities

“A two year, modular programme designed to give mid-career individuals the knowledge, skills, confidence and experience necessary for performance management roles” Professor Andy Neely – Centre for Business Performance.

The programme provides practical and thorough research-grounded knowledge of planning performance outcomes, managing performance, measuring performance and reviewing performance.

The short, formal periods of learning offered by the modular approach (8 one week residential modules) together with extensive individual and team project work within organisations will be attractive to both prospective students and their potential sponsors.

For more information visit: www.cranfield.ac.uk/som/cbp/cbpmsc.asp

Performance Measurement: Beyond the Balanced ScorecardDates and location: 9-11 June 2008; 1-3 December 2008, Cranfield School of Management, Cranfield UK

This programme is for those planning to redesign or upgrade their performance measurement system. From design of scorecards to implementation and use of the measures, the programme uses practical tools and techniques which participants can take away and use to manage their own businesses. A key theme underpinning the programme, is that the power of measurement lies in the fact that it allows managers to do much more than simply track progress. By the end of the programme delegates have developed and reviewed personal action plans to improve the measurement systems used in their own organisations.

Futher information can be found at: www.cranfield.ac.uk/som/cbp

Key Skills of Organisational Performance ManagementDates and location: 3 December 2007; 7 April 2008; 20 October 2008: Strategy and Success Maps, 4 December 2007; 8 April 2008; 20 October 2008: Designing Appropriate Performance Measures, 5 December 2007; 9 April 2008; 22 October 2008: Managing the Performance Review Process, 6 December 2007; 10 April 2008; 23 October 2008: Planning and Managing Action, 7 December 2007; 11 April 2008; 24 October 2008: Performance Improvement Tools, Cranfield School of Management, Cranfield, UK

The Centre for Business Performance has developed a suite of programmes that takes participants through the key skills needed to create, manage and maximise a performance measurement system: Design, Implement, Use and Improve. This programme is made up of five days as per the model below.

Delegates have the flexibility to book any module they require on a stand alone basis as individual units are useful in themselves, or for those wishing to attend the whole programme can book the five core units in one consecutive week or in modular blocks.

Further details at: www.som.cranfield.ac.uk/som/research/centres/cbp/courses/courses.asp

Pay for Performance – Designing and Implementing a Scorecard-based Reward System for Top Executives and Senior Managers12-13 May 2008; 11-12 November 2008, Cranfield School of Management, Cranfield, UK

Connecting pay to performance is a complex issue and this unique new programme, based on new research insights from current practice, provides you with the tools to establish the link between pay and performance.

Details at: www.som.cranfield.ac.uk/som/research/centres/cbp/courses/courses.asp

Service Performance: Strategies for Success3-5 March 2008; 10-12 September 2008, Cranfield School of Management

This programme is focused on the successful implementation of effective strategies to meet the ever changing and increasing demands for higher service quality levels, greater customer responsiveness, and increased productivity. We examine the benefits of greater customer focus whilst understanding how to overcome potential barriers in developing it. By the end of the programme participants will be able to develop the framework of a cohesive action plan to apply to their own organisation, with a clear understanding of the challenges of leading the change process involved.

Further details at: www.cranfield.ac.uk/som

Executing Strategy with the Balanced Scorecard28-29 November 2007, Ft. Lauderdale, FL

This training seminar defines strategy management, leadership involvement in the change process, sustaining the BSC process over time, the new management meeting, reporting, the link between planning and budgeting with strategy, the process management link with strategy, establishing an Office of Strategy Management, and building the career of the strategy manager.

For more information visit: www.bscol.com

Achieving Process Excellence – Six Sigma process improvementDecember 2007, London

Problem solving is a key component of successful business growth and profitability. By understanding the concepts of Six Sigma techniques delegates can significantly improve their personal effectiveness and, through a structured programme, the effectiveness of the whole organisation.

For more information visit: www.cimaglobal.com

Applying Business Process Improvement29 November 2007, London

A two-day guide to gaining the benefits of business process improvement, process mapping and redesign

For more information visit: www.cimaglobal.com

Better Forecasting and Budgeting7 December, London

The course provides an understanding of the strengths and weaknesses of conventional approaches to forecasting and budgeting and of the way in which forecasting and budgeting processes can drive change in an organisation

For more information visit: www.cimaglobal.com

Better Management Reporting, Planning and Control4 December, London

This course covers the latest developments in management reporting and how to improve its control, effectiveness and alignment with business objectives. It discusses how to gain stronger connectivity between resources and what people actually do, and between plans and actual performance

For more information visit: www.cimaglobal.com

Building “best practice” Balanced Scorecards4-5 December 2007, Henley Management College, UK

A two-day course introducing participants to the latest thinking in Balanced Scorecard design methods. This highly rated course combines clearly presented theory with extensive practical exercises and discussion.

For more information visit: www.2gc.co.uk

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