Citation
(2006), "Hospitality Leadership Excellence Survey", Nutrition & Food Science, Vol. 36 No. 5. https://doi.org/10.1108/nfs.2006.01736eab.018
Publisher
:Emerald Group Publishing Limited
Copyright © 2006, Emerald Group Publishing Limited
Hospitality Leadership Excellence Survey
Hospitality Leadership Excellence Survey
The 2006 Hospitality Leadership Excellence Survey. This involves conducting in-depth interviews with up to 25 of the top leaders in the UK hospitality industry to identify how they approach their leadership role and what makes them so successful.
The Chartered Management Institute recently asked over 1,000 mid-ranking managers what they thought about their work. The respondents, more than 40 per cent of them women, came from a mix of private and public sector companies and organisations, including some industry big players.
Nearly 80 per cent felt that a major influence on job satisfaction for managers was to have autonomy. It was clear from the research that senior managers who give their junior colleagues a free hand are those that are respected.