On form

Citation

(1999), "On form", Work Study, Vol. 48 No. 3. https://doi.org/10.1108/ws.1999.07948cad.005

On form

On form

UK speech recognition innovator, Speech Machines, has been trialling its new TalkForms service, which is set to take the drudgery out of form filling by allowing users to simply dial a number and fill in a form over the phone. The TalkForms service, the first variant of CyberTranscriber, Speech Machines' existing speech-to-text offering, means companies will be able to set up templates of common forms enabling users to complete paperwork remotely by speaking into their mobile or fixed phone. The service is being trialled by Visiting Nurse Service, a US company employing thousands of district nurses treating out-patients over a wide area. To use the system, the nurses respond to a series of questions by keying in patient information, such as blood pressure and pulse, on their mobile phone keypad. They can then add notes at the end of the form. The founder of Speech Machines, Henry Hyde-Thomson, commented: "Mobile professionals working in sales, legal, insurance or medical industries will soon have the opportunity to call our TalkForms service from anywhere at any time. This will revolutionise the way mobile professionals work, saving time and eliminating the hassle of having to return to the workplace simply to hand in a form." Speech Machines has offices in Great Malvern, UK, and Redwood City, California. The company has garnered numerous awards including, "Most Innovative Web Site", in the 1998 UK Yell Awards and "Best E-commerce Site" in the 1998 Lotus Work The Web Awards. Speech Machines' CyberTranscriber has also recently been endorsed by the Government as a "Millennium Product". Further information on CyberTranscriber can be found on the world-wide web: www.speechmachines.com.