Digital Transformation, Strategic Resilience, Cyber Security and Risk Management: Volume 111A

The need for an efficient enterprise risk management (ERM) has never been greater than today when organisations face complex and interconnected risks targeting their business models. Macroeconomics and geopolitical uncertainties, digital transformations of industries and sectors, cybersecurity, and climate change, among other trends, present significant uncertainties. This article aims to analyse the scientific papers on research specific to ERM and review the links between the researched area and market or corporate governance topics. Risk management is underdeveloped in many organisations; the current standard for risk management is a reactive approach. It is usually treated in isolation rather than as a core competency and a strategic asset. As a result, risk management processes are ineffective and seen as adding value to decision-making and responding to uncertainties. Based on the literature, the scope is to set up the framework for future research on ERM by building a bibliometric analysis and examining articles collected from the Web of Science Core Collection database. The study identified the essential research on this topic based on the citations of the papers and the author’s countries with the highest number of publications and citations. VOSviewer software analysed the ERM system based on keywords, citations, geographical distribution, and authorships. The research proves a strong connection between the ERM and corporate governance topics considering the stage where most countries are regarding this subject.

The COVID-19 pandemic has impacted companies both ways, negatively by testing their ability to adapt in uncertain situations and positively by accelerating the adoption of technology systems. One of the new technologies is represented by blockchain which brings decentralised control, transparency between the involved parties, and two-ways security checks on transactions. The Romanian market has been selected to provide an early assessment of the potential the market has on implementing blockchain technology and becoming more transparent within customer and state interactions. As part of the blockchain network, it brings both numerous benefits such as transparency in interactions with other parties and freedom as it is not regulated by any kind of authority yet.

The chapter explains the Blockchain and its application in cryptocurrency and in various sectors. It gives an insight into the level of adoption of Blockchain technology globally based upon industry, country, and component. China is leading all nations worldwide, followed by the United States. The study will help to understand future research regarding its applications in different sectors of the economy. The study will also help to understand the significance and complications regarding risk and regulation. Its adoption in the logistics and supply chain is meant to achieve error-free communication and efficient tracking management.

To achieve success and results satisfying a wide range of stakeholders, the management and other decision-makers must consider that one of the central elements in the process mentioned above is the employee. Therefore, the employee’s well-being should play a crucial role in the management process (be a core stone in the decision-making process), and consequently, it should be considered an appropriate instrument to keep existing talents within the company and attract new ones. The main objectives of this chapter are to discover the level of the financial well-being of young adults in Latvia (the group of people responsible for the future sustainable development of the country) and to determine the factors influencing the level of financial well-being to create a prototype of financial well-being index. Based on an online questionnaire, the process first involves applying different statistical tests and regression analysis built-in MatLab programming. Second, we intend to create a prototype of the financial well-being index based on a three-step optimisation approach that allows determining the weightings for the factors selected as most important to influence the state of financial well-being and the scoring scale for each of the factors.

The chapter explores the challenges in the financial education of the new generation under the influence of digital transformation, building awareness, and compliance with the new model of society. The rapid development of technology significantly influences our daily lives, thus making us look at the progress of various processes differently, thus facilitating the social and professional performance of subjects. The need for a comprehensive, fast, and logical personality is growing in a society that can analyse a set of different interconnections, draw logical conclusions, and assess risks. The impact of technology is particularly felt in educating future financiers, as accounting, financial analysis, and financial management decision-making have long been unthinkable without the skills to use various computer programmes, big data processing, and visualisation of financial information using the latest information technology tools. The survey was organised to collect data from student questionnaires. The questionnaire analysis allows for assessing students’ digital competences, advantages and drawbacks of the digitalisation process, and university challenges in the digital transformation process as well as detecting the areas that require additional attention to make digital transformation effective. Digital transformation significantly changes the ecosystem, and the level of students’ abilities and skills is also a variable. Therefore, it is important to identify the readiness of the participants in the higher education system for new challenges and to use the limited resources as efficiently as possible to prepare the financial specialists necessary for the development of society.

The COVID-19 pandemic deteriorated the economic situation and raised the issue of the quality of banks’ assets and, in particular, the growth of non-performing loans (NPLs). The study approaches a topical subject that is of interest to banks and society at large, as credit availability is likely to be reduced. Over the last 10 years, the Baltic countries’ banking sector has significantly improved its risk management policies and practices, increased capital ratios on its balance sheets, and created risk reserves. The current chapter examines the factors affecting NPLs in the Baltic States based on advanced econometric modelling applied to data extracted from the International Monetary Fund (IMF) and Eurostat. The study results show that credit risk management in the Baltic States has significantly improved compared to the period before the global financial crisis (GFC), the capitalisation of credit institutions is one of the highest in the European Union (EU), and banks are liquid and profitable. Lending recovered from the downturn in the first phase of the pandemic, and credit institutions have taken advantage of the European Central Bank’s (ECB) long-term funding programme ITRMO III to improve the liquidity outlook. Although the credit quality of commercial banks has not deteriorated, as the exposures of credit institutions in the most affected sectors are insignificant and governments have provided fiscal support to businesses and households, some challenges remain. The increase in credit risk is expected due to rising production prices as well as the rebuilding of disrupted supply chains. The findings allow conclusions to be drawn on the necessary actions to mitigate the credit risk of the banking sector.

The current chapter deals with the environmental, social, and governance (ESG) integration issue that should contribute to the higher expected investment returns as different kinds of risk are managed in a better and more sufficient way. The goal is to study the ESG risks integration into the decision-making process and test the results. The research chapter intends to contribute to the existing discussion by evaluating some integration techniques. Following the development of the European Taxonomy, one can expect increased interest in integrating ESG risks into the financial forecast and asset valuation. The current chapter deals with Berger and UniCredit Bank’s (2010) proposal to include the ESG data as factors influencing the foretasted financial data in terms of direct costs (like energy, waste, water, and paper expenses; payments for sick leaves and employees’ turnover costs); externality costs (like CO₂ compliance costs) and opportunity costs (ESG provisions; expenses for board compensations). The chapter provides an overview of some integration approaches and discusses the idea of incorporating the ESG criteria into the stock valuation and portfolio management process. It is evident that the classical value investing approach is no more suitable. Nevertheless, the tested sample does not show significantly different results based on the backtesting. The research results could be interesting for authors preparing research on the field of sustainability and risk management as well as for portfolio managers considering the ESG integration to achieve the positive alpha.

Current research aims to investigate whether it would be possible to identify all information security policy (ISP) writing styles and how these would influence ISP compliance. Almost all businesses use ISPs to establish boundaries and require secure behaviour from their employees. Unfortunately, professional surveys and academic research demonstrate a high level of non-compliance with the ISP. While the justification for the employee’s behaviour has been discussed, very few research papers have investigated whether the ISP writing style impacted the intent to comply with ISP. The research methodology incorporates content analysis and a quantitative descriptive review of published papers on ISP and non-IS policy compliance. The theoretical research allowed the identification of five major ISP writing styles: belonging, deterrence, goal, motivation, and specialist, as well as writing style influencers such as timeliness and readability. To achieve a higher level of compliance with the ISP, it was suggested that the writing styles of belonging, goal, and motivation be used primarily. Deterrence is generally discouraged. The study enabled us to determine when ISP writing styles were mentioned and the type of influence on the intent to comply with ISP. It also allowed for comparison and possible differences in ISPs versus standard workplace policies. There are proposals on which writing styles to put forward, along with recommendations on creating an ISP.

The purpose of the chapter is to identify the fundamental characteristics of organisational resilience in management science with particular emphasis on selected approaches to the concept of resilience and organisational resilience in management, development of the definition of organisational resilience, comparison of the definitions of the concept of organisational resilience according to the adopted features, location of the defined features of organisational resilience in the planning perspective of the organisation and application of the concept of resilience to entrepreneurs, enterprises, and their strategies. Understanding resilience differs between disciplines and research contexts. In the management theory, the perception of resilience and organisational resilience is broadly diversified, which implies a niche for discussing their crucial pivot, which will be addressed in this chapter. A systematic literature review was conducted as well as a critical analysis of literature sources, as a result of which relevant significant foundation of organisational resilience area within the theory of management was determined. Analysed directions significantly indicate the importance of organisational resilience in management, enriching its heritage in accordance with current scientific discoveries. Entrepreneurs can use the selection of the theoretical foundation of organisational resilience as an indication of the management areas that may be developed to search for organisational excellence.

The chapter sheds light on how top management teams (TMTs) across multinational firms tackle the ongoing disruptive digital transformation during the pandemic era. The chapter includes basic definitions and global and regional trends on data governance and digital transformation across multinational firms from advanced and emerging markets. Finally, it provides several case studies demonstrating the theoretical and practical applicability of how data governance and digital transformation emerged from top management team perspectives. The chapter outlines the importance of leadership and top management in dealing with emerging technologies and business processes across global firms.

Creating organisational resilience and creating a positive social impact is becoming a condition for sustainable business development. The adoption of digital technologies requires specific leadership characteristics to resolve complex societal challenges. The purpose of the research is to identify the critical strategic leadership characteristics for developing organisational resilience while creating social- and financial value. There is a research gap in strategic leadership, digital technologies, social impact, and organisational resilience studies which will be addressed in this research. The methodology embeds a critical literature review, complemented by bibliometric analysis. The adoption of digital technology is seen to be a key driver in the societal question and a tool to boost organisational resilience. Sensing, seizing, and driving digital adoption agenda as well as digital adoption are critical and require unique leadership characteristics where contextual ambidexterity was key to the strategic leader when building organisational resilience and creating social- and financial value. The research results can be used for identifying which characteristics strategic leaders must develop for digital technology adaptation to generate both a profit and positive social impact while boosting organisational resilience.

There is a research gap in the explanation of cyber incident response approaches in management to increase cyber maturity for small–medium-size enterprises (SMEs). Therefore, based on the literature analysis, the chapter aims to (1) provide cyber incident response characteristics, (2) show the importance for SMEs, (3) identify cyber incident response feasibility and causal factors, (4) provide scenarios for consideration to create an incident response plan (IRP), and (5) discuss the cyber incident response and managerial approaches in SMEs. The authors used content analysis of scientific and professional articles to develop the theoretical foundation of incident response approaches in management for SMEs. The authors start from the fundamentals to obtain knowledge and understanding of the latest threats and opportunities, and how to defend themselves using the limited capacity of resources might be the starting point to building an extensive incident response capability. Incident response capabilities and maturity levels vary widely between various organisations. There is no simple one-size-fits-all process for incident response; each case is unique and requires continuous refinement. Differentiation and adaptation to different types of SMEs are pivotal to developing cyber maturity and defining requirements that fit the market’s needs and are therefore more efficient in achieving the goal of increasing cyber security (CS) among business management. SMEs may not have a mature IRP, but at least one readiness indicator could lead to the preparation of a mature IRP. Implementation of the secure undertakings and information processes requires using modern information and communication technologies, incident response processes, and other modules that could enhance support for decision-making processes in management. The approach requires a systematic approach to issues related to constructing these solutions. The authors highlight that building efficient incident response approaches in management to improve cyber maturity will begin with infrastructure and people factors.

The chapter evaluates how the demise of cryptocurrencies as a medium of exchange may result from the issue of digital money by central banks. To evaluate the likelihood that central bank digital money would cause the demise of cryptocurrencies, the research employs discourse analysis and literature review. In this chapter, I demonstrate how the issuing of a digital currency by a central bank might result in the demise of private digital currencies like bitcoin. I contend that central banks will make use of their monetary authority and the confidence that people have in currency guaranteed by the government. This might provide considerable motivation for central banks to launch their own digital money. The creation of a digital currency by a central bank has the potential to reduce confidence in cryptocurrencies, which might eventually cause them to collapse. The chapter is the first to argue that fiat digital money should prevail over private digital currency.

This chapter aims to examine the position of the banking system and the effect of the COVID-19 pandemic on bank liquidity in six Western Balkan Countries. We aim to analyse the current financial parameters of the banking system to determine the impact of the pandemic’s various risks on the banking liquidity stability in response to the capital reserves of central banks of the respective countries. This chapter deals with cross-country comparison analysis of how the government responded including fiscal stimulus packages to prevent the financial downturn and the impact on liquidity retention. The methodology is based on a comparative data analysis using primary and secondary sources. Although it is too early to have full evidence of the depth of the pandemic impact, the findings show that because of the immediate actions undertaken by the liquidity management of each country and also as a result of the favourable liquidity position before the pandemic Crisis, the banking sector had sufficient reserves to overcome the risk of crisis. Moreover, all six Balkan Countries have adapted the regulatory framework in line with international emergency measures to maintain financial stability. The measures and instruments implemented by countries have generally complied with the Basel Committee’s instructions. The measures and instruments implemented by countries have generally complied with the Basel Committee’s instructions.

Metacognitive strategies are learning strategies that involve planning, self-monitoring, and self-evaluation. Metacognition is characterised as a build that alludes to considering one’s reasoning or the human capacity to be aware of one’s mental processes. According to Flavell (1976) metacognitive learning is ‘one’s learning concerning one’s own particular intellectual procedures and items or anything identified with them, e.g., the learning-applicable properties of data or information’. The purpose of the study is to investigate to what extent the university English as a Foreign Language (EFL) learners employ metacognitive reading strategies in reading comprehension. Further, it aims to research the most used strategy of MARSI inventory subscale: reading performance in reading EFL. Statistical analysis has been calculated by using ANOVA, correlation, and metacognitive awareness reading strategy inventory (MARSI), which in fact is the self-report instrument. The study has identified that EFL students of Kosovo universities possess considerable amount of awareness over metacognitive strategies in reading comprehension.

The study explores the impact of the general insurance industry’s financial soundness on Sri Lanka’s financial performance by using the CARAMELS approach for seven years (2011–2019) and using secondary data. The study utilised panel data regression analysis. Return on Asset was used as the proxy of financial performance while the 10 dimensions were employed. The best-fitted model is the fixed effect model (FEM), which indicates capital adequacy ratio (CAR) and profitability ratio has a positive impact and that the retention ratio (RR), claims ratio, and expenses ratio harm financial performance in the general insurance sector. The study concluded that capital adequacy, earnings and profitability, reinsurance, and actuaries are important predictors of financial performance for general insurers. The findings help the regulator and general insurers set better performance targets and enable insurance company managers to allocate capital more efficiently.

Government organisations, small and medium-sized businesses, education, and the entertainment industries all use multimedia technology to communicate information and ideas across digital, print, catalogue, and advertising mediums. Any message delivered by businesses, whether digital or printed graphics, images, text, movies, or animation, is more likely to be accepted by the target audience. The financial sector is no exception. Multimedia technology refers to activities involving computers, software development, and online media distribution. Professionals and experts in computer or software development use multimedia technology to create a variety of mechanisms including product demos, web pages, news sites, and presentations to attract attention or convey any message to a specific audience. Multimedia technology such as multimedia software, transaction processing, electronic payments, voicemail, and networked communication required banks and the financial sector to adopt new practices for delivering banking services and making the financial system more user-friendly for consumers and the financial industry’s operation. Banks and other financial institutions are compelled to innovate as computer technologies advance to maintain competitiveness. Multimedia technology offers lower occupancy costs with a smaller staff and lower transaction processing expenses. New technologies in the financial sector are replacing traditional methods of operation because multimedia technology makes work simpler, faster, and more effective. The industry is trying to switch to a self-service model through technology by providing the same level of convenience at a lower price.