Industrial and Commercial Training: Volume 30 Issue 1

Creating the futures we desire ‐ getting the whole system into the room: part I

Bruce Nixon

For our organisations to flourish, they need to engage the intelligence, creativity and energy of the whole workforce and involve all stakeholders. One way of doing this is to use…

Those who make a difference: developing businesses through developing individuals

Penny Harvey, David Butcher

The success of organisational development processes ultimately rests on individual action. A recent research study supports the argument that individual development should be the…

Creating a learning organisation in higher education

Jennifer Rowley

The need for organisations to survive in a changing environment has led to the development of the concept of the learning organisation. A learning organisation is an organisation…

A lower academic level of first line management training for medically qualified healthcare staff can enhance workplace performance

Mike Morrison

A supervisory management programme addressing both the strategic and operational needs of modern healthcare providers has recently been piloted in a private‐sector hospital. The…

Visual disability, learning and education ‐ a practical approach

Sue Browell

This article considers a case study involving a disabled student and a university in the North of England. The recent UK Disability Discrimination Act 1995 is considered briefly…

Lloyds TSB ‐ a step in the right direction

Liz King

Since the merger of Lloyds and TSB banks in 1995/96, the number of operational staff working within the company has increased two‐fold, paving the way for Lloyds TSB to develop a…