Industrial and Commercial Training: Volume 34 Issue 1

The use of case studies in management training and development. Part 1

The authors draw on their considerable experience in writing and using case studies both in the UK and abroad to explain the potential benefits of using the case study method in…

“Stepping out” with a total company learning framework

Investment in training and development is only truly effective if it realises benefits to the business in terms of skills and service improvements, staff retention and motivation…

The “X files”: managing unwanted staff behaviours and attitudes

Highlights the viewpoint that managers have the “right” to request individuals within their team to modify or change behaviours that may fall outside organisational or desirable…

The key to promoting and retaining female executives

It has long been acknowledged that women at work face a unique set of challenges in balancing career with the responsibility of running an effective home life and the solution…

Inner leadership – personal transformation

Describes a new approach to leadership development, “Inner Leadership”. Whilst there are many who can tell us the qualities required of a business leader, Inner Leadership…

Team Based Learning

Achieving Results through Action Learning

Management and Organisation and Development: Beyond Arrows, Boxes and Circles

Manufacturing well trained staff

The smart suit is now old hat

Outdoor learning is not outward bound

You may have been born to manage but were you born to lead?

Keeping the customer satisfied

A note from the publisher

UK company takes Belize professionals on steep learning curve