Industrial and Commercial Training: Volume 36 Issue 6

Subject:

Table of contents

Commercial negotiation skills

Stephen Ashcroft

This paper explores commercial negotiation skills in the context of the buying/selling dynamics using the writer's experience as a Lead Negotiator. Planning, conducting and…

13637

Eliminating perception gaps

Rupert Eales‐White

Perception gaps between the leader and follower demotivate the follower, impair the business relationship between them and reduce the business performance of both. There are two…

2741

An empirical analysis of favoritism during business training

Matthew H. Roy, Francine C. Roy

There is a paucity of information on student perceptions of favoritism in a training setting. The purpose of this study is to explore specific individual, situational, and…

1116

Formal recognition programs do not work

Bob Nelson

Most employees at present feel overworked and under‐appreciated. During times of change when we are asking them to do more with less, they report feeling less valued and more…

2012

Focus on technology misses the mark

Les Pickett

We all know that people make things happen and while technology brings some truly great advances it is still just a facilitator. We need to move from the technology and…

801
Cover of Industrial and Commercial Training

ISSN:

0019-7858

Online date, start – end:

1969

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Siham Lekchiri
  • Dr Adriano Solidoro