Industrial and Commercial Training: Volume 37 Issue 1

Subject:

Table of contents

A robust approach to employee skill and knowledge development

Paul Lyons

To explain and demonstrate an interactive approach to skill development and knowledge attainment that may serve varied purposes for employee learning and development.

3763

ROI on a shoe‐string: strategies for resource‐constrained environments: Measuring more with less (part I)

Holly Burkett

Despite heightened interest in return on investment (ROI) and increased accountability for training professionals to prove their bottom‐line organizational value, many

2225

Executing profitable sales negotiations: selling value, not price

Ron D'Andrea

To identify the keys to executing profitable sales negotiations based on analysis of the negotiation approaches of high‐performing salespeople.

3941

Management training: benefits and lost opportunities (part I)

Clinton O. Longenecker, Laurence S. Fink

This paper explores the benefits of effective management training and consequences of ineffective training programs.

3922

Fight past the jargon and find the benefits

David Humphries

The purpose of this paper is to inform businesses about the best practice in getting the most out of the government‐funded Knowledge Transfer Partnerships – a method of

635

Six of the best

Anthony Landale

To investigate practical methods of generating creative thinking in business. Includes De Bono's Six Thinking Hats approach.

2818

From high maintenance to high productivity: What managers need to know about Generation Y

Carolyn A. Martin

To offer managers insights into Generation Y and practical suggestions on how to turn this high maintenance workforce into a high productivity workforce.

22593

Learning the soft skills of leadership

Rowena Crosbie

To challenge the role of training as a single methodology for the development of personal and interpersonal “soft skills” for leaders.

18897
Cover of Industrial and Commercial Training

ISSN:

0019-7858

Online date, start – end:

1969

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Siham Lekchiri
  • Dr Adriano Solidoro