Industrial and Commercial Training: Volume 40 Issue 3

Subject:

Table of contents

A perfect match: decoding employee engagement – Part I: Engaging cultures and leaders

Cristina de Mello e Souza Wildermuth, Patrick David Pauken

The purpose of this two‐part article is to introduce engagement and review key research on engagement‐related factors.

8849

Virtual team working: making it happen

Stephen Morris

The paper seeks to discuss virtual working, technology utilisation and how technology can be used to enhance human interaction rather than replace it. It is often the fabric of

4744

Can stories change a culture?

Craig Wortmann

The paper seeks to identify why we need to get past the bits and bullets – e‐mails, text messaging and PowerPoint presentations – and tell the full story. Story is the most

3377

A best practice approach to learning compliance management in regulated industries

Jordan Ambrose

The paper seeks to outline the increasing requirements for demonstrating that training has taken place within regulated industries and to examine how a learning management system

1227

Achieving luxury status through delivering a culture of uncompromising quality

Morag Mathieson, Julia Blair

The purpose of this paper is to share the learning gained from the experiences of The Glenmorangie Company in driving a step change in quality awareness within the business.

1214

Tools for transfer

Dorothy Carole Yaw

Transfer of training is vitally important in today's workplace, where organizations spend millions of dollars on training their employees. The purpose of this study is to identify

2049

The potential of the frontline manager

Gordon Rabey

The paper seeks to create an awareness that by adopting the designation of frontline manager the position should now be demonstrating a more significant contribution from merely

712
Cover of Industrial and Commercial Training

ISSN:

0019-7858

Online date, start – end:

1969

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Siham Lekchiri
  • Dr Adriano Solidoro