Industrial and Commercial Training: Volume 43 Issue 7

Developing a coaching culture

The aim of this paper is to focus on how to create a coaching culture in organizations through coach training and external coaches.

Leadership behavior‐in‐context: an antidote to leadership hype

This paper aims to outline three ways in which a leader's behavior‐in‐context can be examined. As such it moves away from an emphasis on a leader's “performance and personality”…

A journey towards organisation development

This article aims to introduce organization development (OD) and its potential application in organizational environments by discussing core concepts, practice models and…

Will 24/7 performance support replace traditional mentoring and training?

Mentoring larger numbers of people can be a challenge. This paper seeks to show how performance support can overcome scalability barriers and cost‐effectively provide best…

Engagement and talent management of Gen Y

This article aims to underline that Generation Y have specific traits, needs and expectations and that it is vital that organizations understand these when looking to engage and…

Value of blended learning in university and the workplace: some experiences of university students

The aim of this paper is to explore student views of blended learning in a university setting based on the use of audio lectures, seminars, discussion boards and wikis.

Is the glass ceiling cracked in information technology? A qualitative analysis (part 2)

The purpose of this paper is to qualitatively investigate, through literature review of past studies and an in‐field case study, three different hypotheses regarding women working…

Digital natives and digital immigrants: getting to know each other

This paper aims to review characteristics associated with digital natives and digital immigrants and explores selected research studies related to information and communication…

Organization Development – A Practitioner's Guide for OD and HR

Delivering E‐Learning: A Complete Strategy for Design, Application and Assessment

Product-display training leads to sweet success

Online training gets Post Office stamp of approval

Training improves customer service at contact centers

Churchwood Finance celebrates 50th apprentice

Delivering E-Learning: A Complete Strategy for Design, Application and Assessment

Timberland grows managers at Anglia Ruskin

Matalan helps job-seekers to get back on career ladder

English is crystal clear for glass-maker’s employees

Organization Development – A Practitioner’s Guide for OD and HR