Table of contents
Mystery shopping through the lens of organizational justice
Marina Pashkina, Maria S. PlakhotnikThe purpose of this paper is to share how the concept of organizational justice could help to explore employee satisfaction with the mystery shopping appraisal system.
642
The development of a competency model and its implementation in a power utility cooperative: an action research study
LeAnn Brown, Babu George, Candace Mehaffey-KultgenThe purpose of this paper is to trace the development of a competency model in a medium-scale power utility company located in the Midwest USA.
1359
Xennials: a microgeneration in the workplace
Melissa Kempf TaylorThe purpose of this paper is to investigate the microgeneration between Generation X and the Millennial generation. The research question addressed was “What makes the Xennial…
6550
Synthesizing technical skill building framework for extended enterprises in emerging economies
Mohit GoswamiThe purpose of this paper is to formulate extended enterprise-oriented structure and process map for technical skill building for firms belonging to emerging economies.
361
ISSN:
0019-7858Online date, start – end:
1969Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Siham Lekchiri
- Dr Adriano Solidoro