Industrial and Commercial Training: Volume 52 Issue 1

Psychosocial risks of healthcare professionals and occupational suicide

Shantel Sullivan, Marie-Line Germain

The purpose of this paper is to explore compassion fatigue and psychosocial risks among healthcare professionals, which lead to increased work-related costs, including…

A psychometric validation of the happiness at workplace scale

Mansi Rastogi

With intention to promote growth of happiness literature in non-western settings and facilitate positive interventions at workplace, the purpose of this paper is to examine the…

Impact of employer branding on employee engagement in business process outsourcing (BPO) sector in India: mediating effect of person–organization fit

Poonam Chawla

The purpose of this paper is to investigate the impact of employer branding strategy (a mechanism used by organisations to hire and retain competent talent) on employee engagement…

Augmenting training–learning experience by design: a conceptual framework

Sonal Shree

The purpose of this paper is to explore the possibility of designing training sessions on the basis of a dramatic structure and inclusion of contextual narrative for facilitating…

Sales training and ICT: a literature review

Hector Augusto Torres, Andres Chiappe, Yasbley Segovia

The purpose of this paper is to identify in the specialized literature published in the past 20 years about sales training, some elements or key factors that could be applied to…

Drivers of employee engagement: differences by work area and gender

Nima Khodakarami, Khalil Dirani

Previous studies have not integrated the impact of the area of study into the notion of employee engagement. The purpose of this study is to empirically measure the association…