Library Review: Volume 45 Issue 8

The British Library: the cost is counted

Alan Day

Relates the story of public indignation at the British Library’s attempt to secure lottery funds for an extension to the St Pancras building. Follows the Library’s struggle to…

Customer involvement with services in public libraries

Pao‐Long Chang, Pao‐Nuan Hsieh

Explains that public libraries with well‐established library systems have flourished in Taiwan during the past four decades owing to economic prosperity. Points out that despite…

Application of diagnostic constructs to query negotiation in reference service

Michael Afolabi

Provides a review of diagnostic constructs propounded by psychologists. Concludes that Robinson’s construct is the most comprehensive. His construct classified the client’s needs…

Preservation in libraries and archives in the UK: towards a national policy

Paul Eden, John Feather

Introduces a one‐year research project, based on a questionnaire survey of nearly 300 archives and record offices, and interviews with librarians, archivists and conservationists…