Library Management: Volume 21 Issue 8

Working with knowledge: how information professionals help organisations manage what they know

Chun Wei Choo

In order to manage knowledge, we need to understand the nature of knowledge in organisations. It is helpful to distinguish between three categories of organisational knowledge…

Shanghai Library’s quality service campaign

Renfang Wang, Jianming Wu, Jianzhong Wu

Describes the planning and implementation of a quality service programme in Shanghai’s prestigious new public library. This is part of a city‐wide initiative to develop quality…

The public library service in a divided community, Portadown, Northern Ireland: a case study

Micky Doran, Judith Preston

Examines the relationship between the library service and the local community in Northern Ireland, using Portadown as a case study. A review of the literature explores complex…

Researching into childhood studies

Stuart Hannabuss

Childhood studies is an attractive field for research but presents a number of challenges because it is multi‐disciplinary and eclectic. It offers many opportunities to make…

Managing InfoTech in School Library Media Centers

Clive Brett

Library Speak: A Glossary of Terms in Librarianship and Information Management. 3rd Australasian ed.

Pam Bidwell

Harrod’s Librarians’ Glossary and Reference Book. 9th ed.

Patricia Layzell Ward

Disaster and after: The Practicalities of Information Service in Times of War and Other Catastrophies

G. Edward Evans

Accounting for Libraries and Other Not‐for‐Profit Organizations. 2nd ed.

Stephen A. Roberts