Table of contents
Information marketing: seven questions
Jennifer RowleySeeks to encourage information professionals to take a critical perspective on the nature and practice of marketing as it relates to information‐based products and services. The…
Segmentation of library visitors in Singapore: learning and reading related lifestyles
Kau Ah Keng, Jochen Wirtz, Kwon JungExamines the learning and reading‐related lifestyles of users and non‐users of libraries in Singapore. Door‐to‐door personal interviews with over 800 respondents in the age group…
Developing relationship marketing with customers: a Scandinavian perspective
Rajesh SinghFor long‐term survival and growth, libraries and information centres need to build, develop and maintain a relationship with their customers. Highlights the shifting paradigms…
User privacy in the digital library environment: an investigation of policies and preparedness
Paul Sturges, Eric Davies, James Dearnley, Ursula Iliffe, Ursula Iliffe, Charles Oppenheim, Rachel HardyWith digital technology libraries can archive considerable resources of detailed information about their users. This data is generally regarded as confidential between the library…
Library directors under cross‐pressure between new public management and value‐based management
Niels Ole Pors, Carl Gustav JohannsenPresents some of the main results from a comprehensive survey conducted in 2001 into leadership and management in Danish libraries. The survey focused on leadership roles…
ICT and change in UK public libraries: does training matter?
Rachel Spacey, Anne Goulding, Ian MurrayA consideration of the implications of technological change for public library staff and managers in the UK is based on the selected results of a literature review. Recent…
Women librarians in Kenya: a study of their status and occupational characteristics
Mabel Majanja, Joseph Kiplang’atThis study investigated the current status and occupational characteristics of women librarians in Kenya. The study’s objectives were to: compare their status to that of their…
The development and present state of library services to children in Japan
Kenji KannaProvides a general description of the movement for library services for children and children’s libraries, together with the modern public library movement in post‐war Japan. The…
Management musings 10: everyone can be difficult at times
Maurice B. LineDiscusses the problems of handling difficult people in the workplace – why there might be out‐of‐character behaviour and how to handle it.
Continuing Professional Development and Workplace Learning: The Fifth World Conference on Continuing Professional Education for the Library and Information Professions, Scotland, August 2002
Laurel Anne ClydeDiscusses the papers presented at the Fifth World Conference on Continuing Professional Development for the Library and Information Professions organised by the Round Table on…
Diversity: ALA holds 5th Annual Diversity Fair in Atlanta, June 2002
Patricia Layzell WardReviews a Diversity Fair held at the American Library Association Conference, June 2002. Attention is drawn to the range of programmes organised in US libraries relating to…
ISSN:
0143-5124Online date, start – end:
1979Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Librarian Career DevelopmentEditor:
- Mr Steve O'Connor