Library Management: Volume 28 Issue 1/2

Fostering innovation in library management and leadership: The University of Hong Kong Libraries Leadership Institute

The purpose of this paper is to discuss experiences gained from the introduction of a library leadership institute for Asian academic librarians.

Engaging active citizenry among Singaporeans, young and old, at the Singapore public libraries

The purpose of this paper is to discuss the strategies NLB has undertaken to encourage people to become active citizens at the public libraries.

Study and analysis of information on the reader's potential discontent in an academic library

The purpose of the paper is to grope for the scientific research method for the reader's potential discontent information with the analysis of the show form of the reader's…

Developing knowledge innovation culture of libraries

The paper aims to focus on the definition, meaning and functions of knowledge innovation culture (KIC) of libraries, its influencing factors and some strategies to develop it.

Embracing customer service in libraries

The purpose of this paper is to explore the concept of customer service and outline the practices and conditions required to provide excellent customer service in libraries.

The heretical library manager for the future

The purpose of this paper is to explore what it means to be a library leader in the future.

Investigation and analysis of current use of electronic resources in university libraries

In recent years, electronic resources have become the library's important storage of a university library, and the fund purchased electronic resources also increased quickly, year…

Working with Generation‐D: adopting and adapting to cultural learning and change

The paper aims to discuss the expectations and needs of Generation Y students for higher education specifically targeting issues relating to libraries and library management.

Research on reader self‐service in a public library

The paper aims to discuss the course of change and development of reader self‐service within public libraries in China.

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