Library Management: Volume 33 Issue 3

Myths and realities of digital reference services: Perspectives of libraries from developing countries

Ahmad Bakeri Abu Bakar

The purpose of this paper is to determine whether differences exist between public and private universities' web sites in terms of visibility and accessibility of the web sites.

User satisfaction surveys as decision making resources at the University of Bologna

Alessandra Citti, Angela Politi, Fulvia Sabattini, Chiara Semenzato

The academic libraries of the University of Bologna situated in Cesena, Forlì, Ravenna and Rimini carried out two surveys about users' satisfaction, in order to improve services…

Aspects regarding the application of the quality principles in the university library

Cristina Albu, Adriana Cristian, Nicoleta Pistol

Providing a wealth of documents and appropriate information in support of the university curriculum and research syllabus represents the ultimate goal of all the efforts made by…

An analysis of service quality in academic libraries using LibQUAL scale: Application oriented approach, a case study in Mashhad University of Medical Sciences (MUMS) libraries

S. Pedramnia, P. Modiramani, V. Ghavami Ghanbarabadi

The main purpose of this paper is quality assessment of services provided by the MUMS libraries and determining member satisfaction and expectations of library services in the…

Focusing on the human resources in academic librarianship:an outlook from Serbia

Vesna Župan

This article aims to overcome the attitude that information is most important for social development. It also aims to stress the ways of human resources development in the…

Bibliometric practices and activities at the University of Vienna

Christian Gumpenberger, Martin Wieland, Juan Gorraiz

The purpose of this paper is to describe bibliometrics as an emergent field for academic libraries. There is a constant need to adapt to the ongoing changes and new demands of…

Case study on digital library's user viscosity in Chongqing University Library

Xinya Yang, Hui Yuan, Huanwen Cheng, Pak‐sing Andrew Liu

It is important for digital library to attract users to be reliant on the library. Besides providing research resources, the library still has many ways to achieve this goal. This…

Who Next …? A Guide to Children's Authors (4th ed.)

Amy Barker

The IALL International Handbook of Legal Information Management

Vikki Bell

Metadata for Digital Collections: A How‐to‐do‐it Manual

Matt Moore

The Library Renovation, Maintenance and Construction Handbook

Rita Ormsby

Innovations in Information Retrieval: Perspectives for Theory and Practice

Vivienne Sutton