International Journal of Bank Marketing: Volume 15 Issue 6
Strapline:
For the financial services sector
Subject:
Table of contents
Strategic marketing management: the case of Islamic banks
Kamal Naser, Luiz MoutinhoBanks set up to operate in accordance with the Islamic Sharia’h principles have mushroomed in the last two decades. The basic difference between Islamic and non‐Islamic banks lies…
10788
Islamic banking: a study in Singapore
Philip Gerrard, J. Barton CunninghamEstablishes that, in Singapore, which has a minority of Muslims in its population, both Muslims and non‐Muslims are generally unaware of the culture of Islamic banking. Also the…
14817
Service quality in the banking sector in an emerging economy: a consumer survey
Ugur Yavas, Zeynep Bilgin, Donald J. ShemwellReports on the results and managerial implications of a Turkish study which investigated relationships between service quality, and customer satisfaction, complaint behaviour and…
6716
Models of retail performance for bank branches: predicting the level of key business drivers
Necmi K. AvkiranDetails the process whereby multivariate interdisciplinary measures of potential to perform are integrated with performance measures to develop models of retail performance for…
2886
ISSN:
0265-2323Online date, start – end:
1983Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Hooman Estelami