International Journal of Bank Marketing: Volume 39 Issue 4

Guest editorial

Sharyn Rundle-Thiele, Timo Dietrich, Denni Arli

Impact of internal and external CSR on organizational performance with moderating role of culture: empirical evidence from Chinese banking sector

Abdul Waheed, Qingyu Zhang, Abaid Ullah Zafar, Hashim Zameer, Muhammad Ashfaq, Anam Nusrat

This study investigates the impact of corporate social responsibility (CSR) on organizational performance, especially competitive performance (CP) along with moderating role of…

Corporate social responsibility for women's empowerment: a study on Nigerian banks

Emmanuel Mogaji, Robert Ebo Hinson, Arinze Christian Nwoba, Nguyen Phong Nguyen

Drawing on stakeholder theory, the purpose of this paper examines how Nigerian banks employ their corporate social responsibility (CSR) initiatives to empower women to participate…

Corporate social responsibility disclosures (CSRDs) in the banking industry: a study of conventional banks and Islamic banks in Malaysia

Tze Kiat Lui, Mohd Haniff Zainuldin, Ahmad Nazri Wahidudin, Chuan Chew Foo

The purpose of this study aims to empirically examine the corporate social responsibility disclosure (CSRD) levels of conventional and Islamic banks in Malaysia. Additionally, as…

Market-oriented corporate digital responsibility to manage data vulnerability in online banking

Gajendra Liyanaarachchi, Sameer Deshpande, Scott Weaven

This conceptual paper explores gaps in bank privacy protection practices and advocates for banks to integrate market-oriented (MO) approaches in their corporate digital…

Linking corporate social responsibility to trust in the banking sector: exploring disaggregated relations

Toussaint Ciza Bugandwa, Eddy Balemba Kanyurhi, Deogratias Bugandwa Mungu Akonkwa, Benjamin Haguma Mushigo

This paper has two purposes. First is to operationalise the concepts of corporate social responsibility (CSR) and trust in the context of a developing country, the Democratic…

Banking on bullshit: indifferences towards truth in corporate social responsibility

David M. Herold, Timo Dietrich, Tim Breitbarth

This study aims to identify and deconstruct bullshit in banks' corporate social responsibility (CSR) communication to advance the management rhetoric research space, which has…

A citizen-centred approach to CSR in banking

Yannick Thomas van Hierden, Timo Dietrich, Sharyn Rundle-Thiele

This study aims to demonstrate how banks can align their CSR investment to community needs and citizen preferences. A grounded theory inductive approach is applied to deliver a…

Board gender diversity and environmental, social and governance performance of US banks: moderating role of environmental, social and corporate governance controversies

Mohammad Hassan Shakil, Mashiyat Tasnia, Md Imtiaz Mostafiz

Gender diversity in corporate boards is broadly studied in existing corporate governance literature. However, the role of board gender diversity on environmental, social and…

Balancing benefits: evidence-based guidelines for school-banking programmes

Michaela Jackson, Lukas Parker, Linda Brennan, Jenny Robinson

After comprehensive review of discourse surrounding school-banking programmes and marketing to children, the authors develop evidence-based guidelines for such programmes…