International Journal of Bank Marketing: Volume 41 Issue 1

Advances in mobile financial services: a review of the literature and future research directions

Aijaz A. Shaikh, Hawazen Alamoudi, Majed Alharthi, Richard Glavee-Geo

Using the theory, construct, method, moderator (TCMM) format, this framework-based review critically analyses the mobile financial services (MFSs) field through a detailed…

Financial capability and informal bankruptcy: comparing student loan holders and non-holders

Rui Yao, Jing Jian Xiao

The purpose of this study is to examine the association between financial capability and informal bankruptcy, especially among families in which the respondent and/or spouse…

Racial/ethnic differences in mobile payment usage: what do we know, and what do we need to know?

Youngwon Nam, Sunwoo Tessa Lee, Kyoung Tae Kim

The purpose of this study is to investigate the racial/ethnic differences in mobile payment use and to explore the contributing factors to the differences.

Surviving in financial advice deserts: limited access to financial advice and retirement planning behavior

Swarn Chatterjee, Lu Fan

This study introduces the concept of financial advice deserts (FADs), including financial advice received from personal financial advisors (PFAs) and Certified Financial Plannersâ„…

How am I doing financially compared to expectations? An experimental comparison of messaging strategies in investor newsletters

Kristjan Pulk, Andero Uusberg, Leonore Riitsalu

This study aims to investigate which messaging strategies employed in personalised newsletters could be used for improving the propensity of individuals to save or invest and…

Measuring consumer perception of overall brand equity drivers for m-payments

Raja Sankaran, Shibashish Chakraborty

The objective of this study was to investigate the relationship between various drivers of consumer-based brand equity (CBBE) for m-payments and to demonstrate practical…

Excessive use of social networking sites and financial well-being among working millennials: a parallel-serial mediation model

Long She, Lan Ma, Mung Ling Voon, Agnes Siang Siew Lim

This study aimed to investigate the mediating role of financial attitude and perceived behavioral control with financial behavior in the association between excessive use of…

Construction and validation of a perceived financial well-being scale (PFWBS)

Kelmara Mendes Vieira, Taiane Keila Matheis, Aureliano Angel Bressan, Ani Caroline Grigion Potrich, Leander Luiz Klein, Tamara Otilia Amaral Rosenblum

The aim of the study is to build and validate a perceived financial well-being scale (PFWBS).

Identifying unobserved heterogeneity in mobile wallet adoption – A FIMIX-PLS approach for user segmentation

Himanshu Joshi, Deepak Chawla

The purpose of this study is to segment mobile wallet users using a finite mixture partial least squares (FIMIX-PLS) approach and evaluate the unobserved heterogeneity across…