International Journal of Bank Marketing: Volume 42 Issue 1

Guest editorial: The dark side of FinTech: unintended consequences and ethical consideration of FinTech adoption

Keng-Boon Ooi, Tat-Huei Cham, Garry Wei-Han Tan, Mostafa Al-Emran, Yun-Chia Tang

Understanding the psychological determinants of buy-now-pay-later (BNPL) in the UK: a user perspective

Ruffin Relja, Philippa Ward, Anita L. Zhao

This study explores the psychological determinants of buy-now-pay-later (BNPL) use in the UK and reviews the efficacy of existing payment constructs.

The dark side of FinTech in financial services: a qualitative enquiry into FinTech developers’ perspective

Brinda Sampat, Emmanuel Mogaji, Nguyen Phong Nguyen

FinTech offers numerous prospects for significant enhancements and fundamental changes in financial services. However, along with the myriad of benefits, it also has the…

Fintech and contactless payment: Help or hindrance? The role of invasion of privacy and information disclosure

Ali Abdallah Alalwan, Abdullah M. Baabdullah, Mutaz M. Al-Debei, Ramakrishnan Raman, Hitmi Khalifa Alhitmi, Amjad A. Abu-ElSamen, Yogesh K. Dwivedi

There is always a need to discover how a paradox between a customer’s desire for a more personalized experience and their privacy and security concerns would shape their intention…

Intensifying materialism through buy-now pay-later (BNPL): examining the dark sides

Vijay Amrit Raj, Sahil Singh Jasrotia, Siddharth Shankar Rai

Buy-now, pay-later (BNPL) services can put consumers into a debt trap by encouraging consumers to buy things they cannot afford, leading to a culture of materialism and…

Dark side whitewashes the benefits of FinTech innovations: a bibliometric overview

Muhammad Asif, Rab Nawaz Lodhi, Farhan Sarwar, Muhammad Ashfaq

The current study focuses on many risk categories that have emerged in the digital ecosystem of the financial technology industry, which has dramatically changed traditional…

Counteracting dark sides of robo-advisors: justice, privacy and intrusion considerations

Eugene Cheng-Xi Aw, Lai-Ying Leong, Jun-Jie Hew, Nripendra P. Rana, Teck Ming Tan, Teck-Weng Jee

Under the pressure of dynamic business environments, firms in the banking and finance industry are gradually embracing Fintech, such as robo-advisors, as part of their digital…