Table of contents
The information audit
G.D. SwashIdentifies the role of information in a business environment and highlights the problems which may arise from failures in the management of corporate information resources…
Management of change: technological developments and human resource issues in the information sector
Janet FarrowConsiders the changes taking place in the information and library sector ‐ changes which are due, in the main, to fast developing technologies and the resulting information…
Crisis management ‐ public relations
Linda S. AshcroftConsiders management of information and effective communication at times of crisis. Examines recent crises to illustrate how and why poor management of information and…
The right answer to the right question: Training for managing the information enquiry service
Helen E. ChandlerSuggests that research has identified psychological barriers between information professionals and enquirers, and emphasized the need for training institutions to include courses…
Patents ‐ a problem for information management
Glyn RowlandDiscusses the basic concepts of intellectual property, particularly as applied to patents; explains the monopoly granted to inventors in return for disclosing details of their…
How information gathering works for the librarian or the personal development coach: A study in the difference that makes the difference to the client or user
Keith V. TrickeyDescribes the librarian’s approach to information gathering by personal example. Illustrates the role of information gathering in neurolinguistic programming (NLP) using the…
ISSN:
0268-3946Online date, start – end:
1986Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Carrie Bulger