Table of contents
SHORT TAKES
With more corporations using the Malcolm Baldrige National Quality Award as a benchmark, any change in the award's criteria is significant. New for 1995: Money talks. This year's…
CLIPPINGS
Be careful about using the latest buzzwords when communicating with employee groups around the globe. Asian workers, for instance, like to be asked to “align” with the company's…
Ethics: Mary Kay's Foundation
Richard C. BartlettI think of ethics in two parts—virtue ethics and obligation ethics. Virtue ethics is a group of enduring, universal values like honesty, caring, respect, loyalty, and fairness…
Strategic Growth: Beating the Odds
Dwight GertzAlthough the U.S. military's recent downsizing hurt financial profits at many businesses catering to service personnel, financial services provider USAA sailed through the period…
Corporate Policy: Accept No Compromises
Harold L. Sirkin, George StalkIn life, some would say, compromises are inevitable. As consumers, for instance, either we pay top dollar for a tailor‐made suit or we buy off‐the‐rack; either we limit our…
FIELD OF DREAMS
THOMAS FINCK IS SAVORING success. When the oilman‐financier arrived in Dallas two years ago to take the helm of Triton Energy Corp., the company was sitting on one of the biggest…
TRENDS OUTSOURCING MARCHES ON
Bill KelleyStrategic outsourcing has swept virtually every industry—especially those rightsized down to their core, value‐creating processes. Here's a report from the field.
SMALL BUSINESS REPORTS: Family (Compensation)
When an average company fills a particular job classification, a known salary range exists to compensate the employee. This range of compensation is based upon the person's…
Out‐of‐Pocket: Home on the Range
Keith Elliot GreenbergAfter nine years in the Marine Corps, Bill Fello swore to himself that he'd never camp out again. Then, in 1989, a natural disaster forced him to rethink his pledge.
ISSN:
0275-6668Renamed from:
Business Strategy SeriesOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Ms Nanci Healy