Table of contents
The Puck Stops Here
Pamela GoettSports metaphors abound in business. You develop a game plan, kick off the new program, and hope for a home run or touchdown. If the plan is not universally hailed, you might…
SHORT TAKES
On July 10, 2000, the National Labor Relations Board (NLRB) ruled that non‐unionized employees have the right to have, upon request, a co‐worker representative present during…
CLIPPINGS
[O]nce people recognize that focusing everyone's attention on firm value may not be the best way to generate firm value, they then tend to conclude that it is management's task to…
Real Time Strategy: Sustainable Competitive Advantage?
Richard W. Oliver“Sustainable competitive advantage.” For most of the 1980s and 1990s, this term, or SCA as it's sometimes called, has been the mantra of CEOs, corporate strategists, and…
Corporate Finance: A Tumultuous Embrace: The Internet and the Capital Markets
Edwin A. GoodmanThe capital markets, in league with the Internet, are creating a unique moment in business history. Of course, past courtships between capital and technology have driven economic…
STRATEGY: THE END OF THE END GAME?
Philip EvansWith strategy, as with everything else, companies must refocus to compete in the Internet Age.
HIRING AN E‐TEAM
Dale NeefFew consultants can actually provide “full‐service” e‐business solutions, so prepare to assemble your own team.
WHITHER OPERATING SYSTEMS?
Sunny BakerDon't give computer operating systems short shrift when pondering the best software to run your business.
WHERE TECHNOLOGY AND KNOWLEDGE MEET
Christy A. SilverTechnology is vital to capturing and managing knowledge, but it's not a panacea.
MANAGING CUSTOMER KNOWLEDGE
Eric Lesser, David Mundel, Charles WiechaBecoming “customer‐centric” is easier said than done. But it can be done.
DEVELOPING YOUR COMPANY'S NEW E‐BUSINESS
Ava S. ButlerCompanies that excel at the basics of change management can speedily and successfully integrate e‐initiatives.
Stack Attack: Gurus for the Real Millennium
Bristol Lane VossSome people are pushing the theory that the upcoming December 31st is the eve of the real millennium. Whether it's because of deeply held ideological beliefs, an obsession with…
The Last Word: Commitment
Interesting that “commitment” can mean both locking someone up in Bedlam and a pledge to a position or course of action. In both cases, strong emotion—perhaps even passion—is…
ISSN:
0275-6668Renamed from:
Business Strategy SeriesOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Ms Nanci Healy