Journal of Business Strategy: Volume 23 Issue 2

SHORT TAKES

Companies that focus on “relationship‐centric” activities are more likely to be top performers than those that focus on decreasing working capital, supply chain efficiency, and…

CLIPPINGS

Many traditional companies have formalized the process of brainstorming, reducing it to an activity often characterized as the untrained leading the unwilling to do the…

Real‐Time Strategy: The Strategic Sweet Spot

Richard W. Oliver

There is an area on a golf club or tennis racket that players call the sweet spot. They know that if they swing and connect with the ball at that exact spot, they get the best…

Crisis Management: Leading Through Uncertain Times

Thomas E. Gage, Victor A. Reinoso

When times are uncertain, whether because of human actions or natural catastrophes, executives face challenges that can be managed best by advance planning and preparation. While…

THE LEADERSHIP TESTING GROUND

Orit Gadiesh, Robin Buchanan, Mark Daniell, Charles Ormiston

Mergers may be the truest test of great leaders.

CEOs STRANDED IN WONDERLAND

Leslie Gaines‐Ross

A CEO's number‐one asset is credibility, but he or she doesn't have much time to build it.

NEW LEADERSHIP DIRECTIONS

James F. Kacena

The old roadmap into the executive suite is being redrawn.

CAR TALK: ASSESSING TELEMATICS

Anjan Chatterjee, Matthew Jones, Hans‐Werner Kaas, Phil Wojcik

New technology businesses can create new profit streams for mature companies, But it takes careful planning.

TAKING THE MEASURE OF E‐MARKETING SUCCESS

Scott Cotter

Don't just cross your fingers and hope your e‐marketing initiatives are paying off, measure the payoff.

RECONSTRUCT YOUR BUSINESS AROUND CUSTOMERS

Dennis Rheault, Steve Sheridan

Your customers reach you through numerous channels, but all those channels should have a single focus.

Stack Attack: Beyond the Anecdotes

Bristol Lane Voss

The stories and lore that surround companies often are mistaken for fact and, even if true, can take on more importance than what actually was relevant in making the companies…

The Last Word: Who's the Boss?

Turns out, “boss” has pejorative connotations in some minds. Who knew? Around here, we regard it as synonymous with “supervisor” and a close cousin to “leader.” But a search for…