Table of contents
A new model for service businesses in product‐centric firms
Anees GopalaniConfronted by lower product sales prospects, increased margin pressures and customer demands for free service support, many firms are entering the service business. Yet most of…
Shh! It's vive la résistance …
Nicholas D. Sweers, Kevin C. DesouzaThe purpose of this case study is to highlight the importance of recognizing and mitigating covert employee resistance to a change management initiative.
Operating models for a multipolar world: balancing global integration and local responsiveness
Stephane Girod, Joshua B. Bellin, Kumar S. RanjanMultinationals have always needed an operating model that works – an effective plan for executing their most important activities at the right levels of their organization…
Physical assets in the M&A mix: a strategic option
Linda M. CohenThe purpose of this paper is to highlight how a commonly‐overlooked resource – physical assets – can be used to advantage as both a tactical and strategic tool during mergers and…
How strategies of deception facilitate business growth
Richard Pech, Greg StamboulidisThis paper intends to describe examples of entrepreneurial growth and defensive strategies used by smaller firms against larger and aggressive competitors. It aims to focus…
Nudge your way to higher value
Stuart E. JacksonThis paper aims to discuss an approach to strengthening sales and customer relationships by making it easier for customers to buy from you.
Profitably shared delusions
Patrick MarrenThe purpose of this paper is to review the importance of mass shared beliefs in shaping economies, markets, nations, and business strategies.
ISSN:
0275-6668Renamed from:
Business Strategy SeriesOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Ms Nanci Healy