New Library World: Volume 101 Issue 2

E‐commerce: the medium is the mart

Siriginidi Subba Rao

Defines and lists the technologies as Electronic Data Interchange, e‐mail, bulletin board systems, electronic catalogues and forms, smart cards, etc. used for the e‐commerce…

Using the focus group approach for evaluating customers’ opinions: the experience of a Brazilian academic library

Bárbara Júlia Leitão, Waldomiro Vergueiro

Taking the international literature in information sciences as the starting point, discusses the focus group approach and its use in the information services environment…

Instructive travel: comparing Polish and Western European systems of teaching library and information science

Malgorzata Kisilowska

Describes basic assumptions of the Polish curricula and methods of teaching library and information science in the light of experiences gained during a visit to a British…

Designing Public Access Systems

Eric Hunter

The Library and Information Work Primer

Margaret Gregory

Management of Library and Archival Security: From the Outside Looking In

Rachel McLean‐Shirley