New Library World: Volume 113 Issue 5/6

Implementing reference statistics collection software at multiple library service points

J. Gabe Gossett, Elizabeth Stephan, Rebecca Marrall

The purpose of this article is to explore the process of implementing LibAnswers, a reference statistics collection and analysis software, at multiple service points in an…

Senior CHAT: a model for health literacy instruction

Mary Lou Strong, Ladonna Guillot, Jean Badeau

Senior CHAT (Consumer Health Awareness Training) improved health information literacy and promoted better health outcomes through basic computer instruction among senior citizens…

E‐books and readers in public libraries: literature review and case study

Jessica E. Moyer, Jennifer Thiele

This paper aims to provide an overview of current research on the use of e‐books and e‐book readers as they gain popularity in libraries.

Assessing the good will of community users in an academic library

Wanda V. Dole, J.B. Hill

The purpose of this paper is to report the second phase of a study on the impact of one North American academic library extending library privileges gratis to community users.

Cultivating community, promoting inclusivity: collections as fulcrum for targeted outreach

Michelle M. Maloney

This paper aims to describe the implementation and analyze the outcomes of the Diversity Book Display initiative at the University of the Pacific's Library. Through this program…

Plagiarism and international students in academic libraries

Martin Zimerman

The purpose of this paper is to describe how plagiarism and the detection of plagiarism are interwoven with the education of international students.

Post‐literacy and the library

Bruce E. Massis

The purpose of this paper is to examine the notion of “post‐literacy,” a presumption that posits reading will be transformed by electronic devices into an experience rather…

Bobcatsss 2012 Conference report: Amsterdam, The Netherlands

Jennifer Thiele, Jessica Moyer

The purpose of this paper is to provide an overview of the main contents of the 20th BOBCATSSS Symposium held in Amsterdam, The Netherlands, in January 2012, with the theme of…

Managing and Growing a Cultural Heritage Web Presence: A Strategic Guide

Sarah McNicol

Managing Information Services: A Sustainable Approach

Mike Freeman

Editorial

Linda Ashcroft