International Journal of Health Care Quality Assurance: Volume 3 Issue 2
Addressing the issues of management and quality
Table of contents
Core Services ‐ The South Tees Way Forward
Ian Holtby, R.S. RamaiahThe Government White Paper “Working for Patients” asks new District Health Authorities to identify core services which must be provided locally for the benefit of the District′s…
Ensuring Competence in Health Care Managers
Ronald R. SimsAn effective model in teaching for competence in health care managers is presented. The model can also be used in health care education in general as a major strategy for…
The ″Management″ of Demand for Health Care
Martyn EvansThe unacknowledged and obscure mechanisms which “inflate” demand for health care provisions, thereby exacerbating the persistent gap between demand and the resources available to…
Missing Reports in Outpatients ‐ A Problem Solved with Quality Assured
D.F. IlesThe problem of missing hospital case notes is highlighted and remedial actions taken to resolve the problem are described. The initiation is set in the context of an overall…
Let My People Know
John MacKeithAn approach to informing the public is described together with an analysis of contacts by the public with a Community Health Council. It is suggested that perhaps District Health…
Managing in a Professional Bureaucracy
Keith SurgeonSuccessful organisations harness the talents of all their members but especially their most skilled and creative people. In a hospital the most highly skilled staff are…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar