Table of contents
The quality must be on record: a survey of organisations having an ISO 9000 certification in Iceland
Jóhanna GunnlaugsdóttirISO 9000 certification is a necessary entry ticket for an organisation for selling its products abroad in new markets. The costs involved in establishing a quality system and…
1063
One size does not fit all: developing records management in higher education
Margaret ProcterThe phased implementation of the UK Freedom of Information (FoI) Act means that higher education will be one of the last parts of the public sector to be affected by the…
1859
Towards a theoretical construct for records management
Zawiyah M. Yusof, Robert W. ChellRecords managers often complain that records management is undervalued, suffers from the influence of irrelevant traditional concepts, and is therefore theoretically flawed. The…
4509
ISSN:
0956-5698Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Elizabeth Lomas
- Sarah R Demb, MLIS