Integrated Manufacturing Systems: Volume 12 Issue 2

The perspective of suppliers on lean supply in a developing country context

Rebecca Arkader

This paper deals with the perspective of autoparts suppliers in the Brazilian automotive industry on advances and barriers to renewed buyer‐supplier relations under lean…

Total quality management in a research and development environment

Louis Brennan

Investigates the role of management processes versus individual aptitudes in today’s corporate US technological research and development (R&D) function. The research reported in…

Enterprise resource planning: analysing the impact

Mike Kennerley, Andy Neely

Describes a study that set out to evaluate the performance impact of a SAP R3 implementation. The SAP system was implemented by a major multinational business in four of its…

A framework for analysing business performance, firm innovation and related contextual factors: perceptions of managers and policy makers in two European regions

Andy Neely, Roberto Filippini, Cipriano Forza, Andrea Vinelli, Jasper Hii

The aim of this paper is to propose a novel reference framework that can be used to study how different kinds of innovation can result in better business performance and how…

An examination of quality performance at different levels in a connected supply chain: a preliminary case study

Paul Mangiameli, Christopher J. Roethlein

This paper is a preliminary case study that examines a connected supply chain. The chain studied consists of the North American Appliance Division of the Whirlpool Corporation…

An integrated SPC approach for manufacturing processes

M. Xie, T.N. Goh, D.Q. Cai

Control charts have been widely used in the manufacturing industry as the most important statistical process control (SPC) technique. One assumption for successfully applying…

Impacts of ISO 9000 registration on European firms: a case analysis

Barbara E. Withers, Maling Ebrahimpour

ISO 9000 certification serves as an entré into the global marketplace. European firms have been the most prolific in obtaining ISO 9000 certification. The certification…

On the effectiveness of on‐line repair policy: quality failure costs perspective

Dooyoung Shin, Hokey Min

Examines the effectiveness of the line‐stop (on‐line) repair policy over traditional off‐line repair policy through two mathematical models developed based on total quality…