Information Technology & People: Volume 22 Issue 3

Global sourcing: recent trends and issues

Ilan Oshri, Julia Kotlarsky, Joseph W. Rottman, Leslie L. Willcocks

The purpose of this paper is to review recent trends and issues in global IT sourcing and to introduce papers in the special issue: “Social, managerial and knowledge aspects in…

Offshore BPO at large captive operations in India

Kevan Penter, Graham Pervan, John Wreford

The purpose of this paper is to contribute towards development of a management framework for offshore business process outsourcing (BPO).

The role of cultural intelligence for the emergence of negotiated culture in IT offshore outsourcing projects

Robert Gregory, Michael Prifling, Roman Beck

The purpose of this paper is to analyze how individual project members in IT offshore outsourcing projects cope with culture‐specific behavior, and how the project members'…

Offshore‐onsite subgroup dynamics in globally distributed teams

Elisa Mattarelli, Amar Gupta

The increased use of distributed work arrangements across organizational and national borders calls for in‐depth investigation of subgroup dynamics in globally distributed teams…

The contribution of a global service provider's Human Resources Information System (HRIS) to staff retention in emerging markets: Comparing issues and implications in six developing countries

Erik Beulen

The purpose of this paper is to discuss the contribution of a global IT service provider's Human Resources Information System (HRIS) to staff retention in emerging markets. This…