Information Technology & People: Volume 26 Issue 2

Investigating the roles of interpersonal and interorganizational trust in IT outsourcing success

Cong Qi, Patrick Y.K. Chau

Trust, as one of the core components of a relationship, has attracted research attention from many disciplines. From the perspective of IT outsourcing, this paper aims to divide…

Competing values in software process improvement: a study of cultural profiles

Sune Dueholm Müller, Peter Axel Nielsen

The purpose of the article is to investigate the impact of organizational culture on software process improvement (SPI). Is cultural congruence between an organization and an…

Computer‐mediated communication and social networking tools at work

Carol Xiaojuan Ou, Choon Ling Sia, Chun Kit Hui

Advances in information technology (IT) have resulted in the development of various computer‐mediated communication (CMC) and social networking tools. However, quantifying the…

The impact of transactive memory systems on team performance

Qian Huang, Hefu Liu, Xuepan Zhong

The paper aims to combine TMS with knowledge management outcomes to investigate their impact on team performance based on an integrative research framework. Two types of social…

Online health communities: An assessment of the influence of participation on patient empowerment outcomes

Allen C. Johnston, James L. Worrell, Paul M. Di Gangi, Molly Wasko

The purpose of this paper is to examine how participation in an online health community provides for direct benefits in the form of information utility and social support and an…