Information Technology & People: Volume 35 Issue 4

The impact of Danmu technological features on consumer loyalty intention toward recommendation vlogs: a perspective from social presence and immersion

Tiantian Yang, Feng Yang, Jinqi Men

This study investigates how Danmu (danmaku) technological features (DTFs) of recommendation vlogs (rec-vlogs) impact consumer experiences and decisions.

Technostress in the workplace: a social network perspective

Sharath Sasidharan

Knowledge acquired by employees from co-workers through social networks may serve to reduce technostress during the use of a new and complex information system. The role of…

The impact of service quality, trust and satisfaction on young citizen loyalty towards government e-services

Abdullah Alkraiji, Nisreen Ameen

This study examines the effect of multidimensional constructs on citizen loyalty to e-government services. More specifically, it examines the effects of service quality, trust and…

Evaluating website quality: which decision criteria do consumers use to evaluate website quality?

Phil Longstreet, Stoney Brooks, Mauricio Featherman, Eleanor Loiacono

The purpose of this paper is to determine which design and operational attributes of e-commerce websites consumers use to assess website quality. Cue utilization theory is used to…

Value co-creation and co-destruction in the first cashless society in Colombia – a middle range theory approach

Aaron van Klyton, Juan-Fernando Tavera-Mesias, Wilson Castaño-Muñoz

The research examines the simultaneous processes of value co-creation and value co-destruction in the implementation of a mobile banking application in rural Colombia. Rural…

Examining the antecedents of everyday rumor retransmission

Tung-Ching Lin, Shiu-Li Huang, Wei-Xing Liao

This study investigates factors that motivate social media users to retransmit rumors. We focus on everyday rumors rather than catastrophic rumors and develop a model of everyday…

Relationship between users' perceptions of coolness and intention to use digital products: a user-centered approach

Jian Li, Yanping Gong, Julan Xie, Yuxuan Tan

The purpose of this study is to employ a user-centered approach to identify subgroups of people with similar profiles based on their perceptions of multiple dimensions of digital…

The moderating effect of technology overload on the ability of online learning to meet students' basic psychological needs

Tabitha L. James, Jie Zhang, Han Li, Jennifer L. Ziegelmayer, Eduardo D. Villacis-Calderon

Most students are considered digital natives and are presumably equipped to handle extensive technology use. However, online learning turns students into involuntary telecommuters…

Does social media usage evoke employees' spirituality? A cross-level moderation model of inclusive leadership

Fei Zhou, Jian Mou

The purpose of this study is to investigate the impact of social media usage (SMU) and relational energy on employees' workplace spirituality within an organization from a…

The power of stories for impression management: evidence from a city cultural digital storytelling initiative

Fariba Nosrati, Brian Detlor

This research responds to a growing interest among cultural organizations regarding how to use emerging digital technologies in the communication of cultural content. The need to…

Expectancy violation in a Facebook group: What is your response?

Stella Tomasi, Chaodong Han, James Otto

Facebook groups provide a forum for members to post content and engage with others through comments. Sometimes members behave poorly and violate the expectations of group members…

How do ambidextrous leadership and self-efficacy influence employees' enterprise system use: an empirical study of customer relationship management system context

Xiaofan Tang, Shaobo Wei

Based on leadership and self-efficacy theories, this study investigates how team-level ambidextrous leadership influences employees' enterprise system (ES) use via their…

Implementing an mHealth app to combat hypertension in India's vulnerable populations

Gina Green, Hope Koch, Peter Kulaba, Shelby L. Garner, Carolin Elizabeth George, Julia Hitchcock, Gift Norman

The purpose of this paper is to understand how to build and implement information and communication technology (i.e. ICT) to help vulnerable people when significant social…

From phubee to phubber: the transmission of phone snubbing behavior between marital partners

Zhuo Chen, Yanping Gong, Julan Xie

The ubiquity of mobile phone use has generated a common phenomenon called phubbing, a reference to snubbing someone in social settings and instead concentrating on one's phone…